When an employee at a business believes that he or she has been discriminated against, that person might report the matter to his or her employer. Once a report is made, the employer needs to commence an investigation into the issue. When doing so, there are certain things the employer should keep in mind to protect itself.
The first is to take action in a timely manner. As soon as a report is received, it is a good idea to examine documentation related to the employees involved including records, reviews and any previous reports of discriminatory behavior that may exist. At this point, the case file could also include any text messages or e-mails that were sent between the parties.